Vodafone Secure Net – what is it and do you need to pay for it?

Vodafone Secure Net is marketed by the telecoms company as “a simple way to protect all of your devices on our mobile network” and sneaked onto my bill when I recently renewed my contract.  Vodafone claim that it protects their customers from viruses, malware and phishing sites as well as offering some other options including parental controls.

Annoying thing is, they never asked me if I wanted it – they just added it to my bill. It only costs £1, but that’s not really the point, is it? With a claimed 19.5 million customers in the UK, that’s a potential £19.5million a month for a bit of software which you could argue should have been supplied for free to protect their customers. Easy money which fosters mistrust from customers as it’s kept very quiet at contract renewal/purchased.


How to disabled Vodafone Secure Net

  • Open the built-in web browser on your phone while connected to the Vodafone mobile network (you should disable Wi-Fi temporarily)
  • Tap the Secure Net shield icon which should be displayed at the top of your browser to open the Vodafone Secure Net portal
  • Choose the ‘Profile’ icon in the top right of the portal page to edit your account settings
  • Choose ‘Deactivate Secure Net’ from the menu and tap the deactivate button to confirm

Alternatively, you can call 191 from your mobile and speak to a Vodafone representative.


Free alternatives to Vodafone Secure Net

The alternatives to Vodafone Secure Net depend on your device, so here are a couple to get you started:

Android devices: Avast Mobile Security

iPhone: (do you really need it?)


Looking for more reliable Vodafone signal?

If you’re looking for more reliable Vodafone signal at your home of office, check out my blog on how to get a free Vodafone Suresignal.


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