Finding information on how to descale a Nescafe Dolce Gusto machine on the official website is pretty lacking. The Dolce Gusto website only refers to the newer machines (with the water preset on the top) but most people are finding it near on impossible to do the same for the slightly older machines. In addition, the instructions which come with the official descaler kit are less than easy to understand.
To try to make things easier for owners of Nescafe Dolce Gusto coffee machines to descale them, I’ve created a video on how to descale a Nescafe Dolce Gusto which walks you through step-by-step. It covers:
The video also demonstrate a official Nescafe Dolce Gusto descaling kit which you may be interested in purchasing.
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Thanks very much for sharing how to descale the Nescafe Dolce Gusto machine. I have got a second hand one and it definitely needs descaling so your video was very useful for me.
Pam
when i turn my machine on the red light stays on i have descaled it but made no difference