I recently decided I wanted to use NFC to pay from my phone, but no matter what I did I couldn’t get NFC to work. I contacted my phone provider – Vodafone – who told me that the problem was my SIM wasn’t NFC enable so they sent me a new one. That didn’t work, either.
I tried a number of other things (including a factory reset of my Galaxy S5 which was very annoying) but that didn’t work. Over an hour on the phone to Vodafone didn’t solved the problem other than making me angry with the terrible customer service.
It wasn’t until I got to work and borrow a colleagues battery that I realised the problem – it was the battery which was causing the problem.
After some research I discovered that the NFC antenna on the S5 is actually in the battery and my battery didn’t have an antenna at all. How could I tell? Well I put the batteries side-by-side and could clearly see a raised side on one of the batteries which was where the NFC antenna is stuck.
I then peeled off the plastic sticker on the battery which revealed no antenna. I ordered a new battery and the problem was instantly fixed.