Advantages and Limitations of Different Types of Stakeholder Consultation

Focus/Workgroups Focus and workgroups can be excellent at getting information and sharing ideas, however, they can be influenced by bias or a chairperson or brand power. This type of consultation would not be of use in my industry but would be useful for improving some types of products, for example in food and drink products, […]

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Risks and Potential Consequences of Inadequate Stakeholder Consultation

Inadequate stakeholder consultation can have negative effects. When stakeholders feel they are not being consulted or communicated with adequately, it may result in them losing interest or becoming difficult. This can result in a loss of support, and moral, and in turn a failure for the organisation to achieve goals.   Damage to organisational reputation […]

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How Expectation Management and Conflict Resolution Techniques are Applied to Stakeholder Management

At times, managers will experience difficulties dealing with stakeholders such as them not being on board with a new project. Building relationships with stakeholders can be difficult and it’s important that managers understand a range of methods to improve relationships, manage expectations and prevent conflict. Managing conflict (and applying the correct techniques) will vary depending […]

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Analyse Stakeholder Mapping Technique

Stakeholder mapping technique (commonly referred to as stakeholder analysis) is the process of identifying an organisations internal and externals stakeholders and mapping who interests should be taken into consideration when developing a policy or program. It is also a way of trying to understand how particular stakeholders may be affected by decisions. Organisations need to […]

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Decision Making Techniques for Operational Planning Decisions

Usefulness of Different Decision Making Techniques for Operational Planning Decisions If managers are certain of an outcome they may make an instant decision, based on our prior experience, expertise and the predictable outcome; without using any decision-making technique. However, when a manager lacks perfect information or whenever an information asymmetry exists, risk or uncertainty arises. […]

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Sources of Conflict in the Workplace

Sources of conflict in the workplace can manifest due to multiple reasons. These often include: cultural and social differences age barriers clashes of personality (interpersonal) poor communication stress or personal problems conflicting personalities In addition, ACAS[1] lists problems such as: ineffective or insufficiently trained management unfair treatment unclear job roles poor work environment lack of […]

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Ineffective Communications on Working Relationships and Performance Standards

The impact of ineffective communications on working relationships and performance standards Engagement Ineffective communication of goals, vision, and planning within the workplace can result in disengagement of a workforce and customers. This can lead to reduced productivity though a lack of connection, a lack of passion and even a lack of energy. In more severe […]

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Principles of Effective Communications in the Workplace

Effective communication in the workplace is arguably the most important of all skills and can have a substantial effect on a business’ success[1]. To me, effective communication falls into three main categories: general communication skills, interpersonal communication skills and written communication skills. Effective communication provides clarity, reduces the risk of mistakes or misinterpretation and ensures […]

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Concepts of Conflict Resolution and Conflict Management

Concepts of Conflict Resolution and Conflict Management Conflict Resolution Conflict resolution involves the reduction, elimination, or termination of all forms and types of conflict.[1] The Thomas-Kilmann Conflict Mode Instrument identifies five conflict styles – competing, compromising, collaborating, avoiding, and accommodating.[2] Before any form of conflict resolution can take place, it is important to listen to […]

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Importance of Giving and Receiving Constructive Feedback to Colleagues

The importance of giving and receiving constructive feedback to colleagues in the workplace “Companies like Google have invested more in employee support and employee satisfaction has risen as a result. For Google, it rose by 37%, they know what they are talking about. Under scientifically controlled conditions, making workers happier really pays off.” – Professor […]

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